TERMS AND CONDITIONS FOR MINI MAESTRO

These terms and conditions apply to all purchases and use of services on Mini Maestro's website.

1. GENERAL

1. These terms apply between Mini Maestro and you as a user of the website or as a customer when you purchase our products or services.
2. By using our website or purchasing our products, you accept these terms and confirm that you have read our privacy policy.

2. CONTRACT AND ORDER

1. A contract is formed between you and Mini Maestro when you place an order on our website and we confirm this via email.
2. Mini Maestro reserves the right to cancel orders if inaccuracies, such as pricing errors, occur on the website.
3. Digital content or services that have started after consent cannot be canceled once the delivery of the content has begun.

3. PRICES AND PAYMENT

1. All prices on our website are stated in SEK, including VAT.
2. Payment is made through the payment methods specified at checkout. In the event of non-payment, Mini Maestro has the right to cancel your order.

4. DELIVERY

1. Delivery times are specified on our website. Please note that delivery times may vary depending on the product and destination.
2. Delivery costs are specified at the time of order.

5. RIGHT OF WITHDRAWAL

1. You have the right to withdraw your purchase within 14 days from the date you receive the product, according to the Distance Contracts Act and agreements outside business premises.
2. The right of withdrawal only applies to physical products and not to digital content or services that have started after consent, such as personalized photo books and personalized wall art.
3. To exercise your right of withdrawal, please contact us at info@mini-maestro.com.
4. In the case of a withdrawn order, we will refund the full amount, excluding any shipping costs, once we have received the item and verified its condition.

6. RETURNS

1. If you invoke the right of withdrawal, you must return the product in the same condition as you received it. You are responsible for return shipping.
2. In the case of a complaint, we will cover the return shipping and rectify the error through repair, replacement, or refund.

7. COMPLAINTS AND WARRANTY

1. We apply the Consumer Purchase Act for complaints. Contact us if you discover any defects in your item.
2. The warranty period is specified in the product description if applicable. In the event of an approved complaint, we will cover return shipping.

8. LIABILITY

1. Mini Maestro is not liable for indirect damages or losses arising from the use of our products or services, except where legislation explicitly provides otherwise.
2. We cannot guarantee that our website is free from technical errors, and we are not liable for damages caused by such issues unless they result from our negligence.

9. PERSONAL DATA

1. When you shop on our website, we process your personal data in accordance with our privacy policy.
2. You have the right to access, correct, or delete your personal data in accordance with the General Data Protection Regulation (GDPR).
3. In the event of a data breach or other security violation affecting your personal data, we will notify you without undue delay.
4. For more information on how we process your personal data, please see our privacy policy.

10. FORCE MAJEURE

1. Mini Maestro is not liable for delays or failure to fulfill our obligations if this is due to events beyond our reasonable control, such as natural disasters, pandemics, or government actions.

11. CHANGES TO TERMS

1. Mini Maestro reserves the right to change these terms at any time. Changes take effect when they are published on our website.

12. DISPUTES AND APPLICABLE LAW

1. In the event of any disputes, Swedish law applies, and we primarily refer to the National Board for Consumer Disputes (ARN).
2. You also have the option to use the EU dispute resolution platform for cross-border disputes.

13. COOKIES

1. Cookies are used on Mini Maestro's website to improve user experience and analyze traffic. By using the website, you agree to our use of cookies in accordance with our cookie policy.

14. INTELLECTUAL PROPERTY RIGHTS

1. All intellectual property rights on our website, including design, text, and images, belong to Mini Maestro or our licensors.

15. PRODUCT INFORMATION

1. We strive to provide the most accurate product information possible. If a product is out of stock, we reserve the right to cancel the order and refund the amount.

16. CUSTOMER RESPONSIBILITY

1. You as a customer are responsible for having access to correct and up-to-date contact information and for reading these terms carefully before making a purchase.

17. CONTACT INFORMATION

1. For questions or comments regarding these terms, please contact us at info@mini-maestro.com.