Return Policy for Mini Maestro

1. Return Policy

At Mini Maestro, we want you to feel confident and satisfied with your purchase. Here you’ll find information about your right to cancel, how to make a return, and what applies to complaints.

2. Right to Cancel

• You have the right to cancel your purchase within 14 days from the date you receive the product, in accordance with the Consumer Contracts Regulations.
• The right to cancel applies only to physical products and not to personalized photo books, prints, or other services initiated with your consent.
• To exercise your right to cancel, contact us via email at info@mini-maestro.com.
• If you cancel your order, we will refund the full amount, excluding any shipping costs, once we receive and verify the condition of the item.

3. Returns

• When exercising your right to cancel, the product must be returned in the same condition as you received it. You, as the customer, are responsible for the return shipping costs.
• In the case of an approved complaint, we will cover the return shipping costs and address the issue through repair, replacement, or refund.

4. Complaints and Warranty

• We follow consumer protection laws regarding complaints. If you discover a defect in your product, please contact us as soon as possible.
• The warranty period is specified in the respective product description, if applicable. In the case of an approved complaint, we will cover the return shipping costs.